Privacy Policy

This platform operates as The Academy and is responsible for customer service and complaints for every purchase made on this site.

We are the controller of the personal data described in this policy.

Contact: WhatsApp only, via the button on the "Contact us" page.

Data you provide:

• —the email address or mobile number used to create your account
• —your display name, if you enter one
• —the content of any message you send through the contact page

Data generated by your use:

• —the plan purchased, and your enrolment status and dates
• —payment records: amount, currency, method, status and the provider's transaction reference
• —lesson progress for each module, and quiz attempts and their results

We never hold your card details; you enter them directly on the Lemon Squeezy checkout page.

• —performance of the contract: creating your account, activating access, delivering content, saving progress
• —legal obligation: retaining payment and invoicing records for the periods the law requires
• —legitimate interest: platform security, preventing fraud and account sharing, and improving the content
• —consent: announcement emails and joining the waiting list, which you may withdraw at any time

We do not sell or rent your personal data. We share it only with service providers who process it on our behalf under processing agreements:

• —Lemon Squeezy, as merchant of record for card payments: it receives your name, email address and payment details to process the order and any refund
• —Our bank, to execute and verify transfers and to issue refunds
• —hosting, database and file storage providers, to run the platform
• —our email delivery provider, to send account and welcome messages
• —competent authorities where there is a binding legal request

• —account and progress data: for as long as your account is active
• —payment records: for the period required by accounting and tax regulations in the Kingdom
• —contact messages: up to 24 months after the request is closed
• —when an account is deleted, progress data is deleted and only payment records are kept for the statutory period

• —the right to be informed how your data is collected and used
• —the right to access your data and obtain a copy of it
• —the right to have inaccurate data corrected or completed
• —the right to have your data destroyed when it is no longer needed
• —the right to withdraw consent at any time, without affecting prior processing

To exercise any of these rights, message us on WhatsApp. We respond within 30 days at the latest.

• —encryption in transit across every page of the platform
• —row-level access rules that stop any user from seeing another user's data
• —short-lived file links issued only after your enrolment is verified
• —no card data stored by us at any point

We use cookies and local storage for essential purposes only: keeping your session open, remembering your interface language, and remembering your choice about this notice. We do not use advertising trackers.

The service is intended for adult professionals and we do not knowingly collect data from anyone under 18. If we become aware of such data, we delete it.

Some data may be processed on servers of infrastructure providers outside the Kingdom. Where that happens, we contract with them under appropriate protection safeguards as the law requires.

We may update this policy; the date of the last update appears at the top of the page. Material changes are notified by email.

If you believe we have not handled your data properly, message us on WhatsApp first. You then have the right to complain to the competent personal data protection authority in the Kingdom (SDAIA).