Refund & Cancellation Policy

You may request a full refund of the amount paid within 30 days of the payment date, for any reason, whether or not you have started any modules.

• —Message us on WhatsApp, quoting the email address on your account
• —Include the transaction reference or the payment date
• —No reason is required

• —We acknowledge the request within 24 hours
• —If you paid by card, the refund goes back to the same card through Lemon Squeezy
• —If you paid by bank transfer, the refund is sent by bank transfer back to the account the payment came from
• —Banks and card issuers typically take 5 to 10 business days for the amount to appear
• —We deduct no administrative fee from the refunded amount

Once a refund is issued, your enrolment is cancelled and your access to all modules, files and quizzes ends immediately. You must delete any files you have downloaded.

After 30 days the enrolment is non-refundable, except where the law provides otherwise, or where we are unable to deliver the content promised — in which case the amount is refunded in full or pro-rata for what was not delivered.

The enrolment is a one-off payment that does not renew automatically, so there is nothing to cancel later and no recurring charge will be taken.

The amount actually paid after the discount is refunded, not the list price. Enrolments made fully free through a coupon code have nothing to refund.

If your refund is delayed or your request is declined and you believe that is wrong, message us on WhatsApp. We respond within 24 hours and resolve complaints within 3 business days.